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Single Element Image Export

When I try to export single elements in the Order Viewer, I get a cut-off image. I've tried everything to fix this.


I asked this before, without any response. Is this a problem that others are having?


Thanks.


Best Answer

This issue should not be occurring anymore since update 3.1.1. If it does, please open a ticket (preferably someone with valid support license), thanks.


Yes. The good news is that images uploads to the server so you can fetch them from there. The bad news is that you need to recreate the text elements added in the designer.

Answer

This issue should not be occurring anymore since update 3.1.1. If it does, please open a ticket (preferably someone with valid support license), thanks.

Yes - I updated and this works well now.


As a side note - if you want to export text elements in a usable size you need to scale it up in the product viewer before you export it.

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