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Why is the PDF output flattened? I need to remove the product background layer to print

When I download the PDF of the product, it flattens all the layers together in one image. Basically a jpg imbedded in a pdf file...Not really helpful.  Is there a different way to export the PDF or is this the intended function; load the customer design back into the viewer, and then download the 'PDF'.  I've looked all over the forum and cannot find any discussion at all about the correct method to do this.  This is the JQuery version, is there different tools available for woocommerce/wordpress? 




Best Answer

When selecting SVG you can still use png and jpg images in the product. See attached screenshot where you can set this in the order viewer.


You need to set the image format to SVG to get layers in the PDF.

Thanks but where do you as the developer set this option?  Does it then require the user to only upload svg images or can pngs, jpgs still be utilized?  Sorry If it's obvious but I can't seem to find any discussion about this or any functions pertaining to it.  

Answer

When selecting SVG you can still use png and jpg images in the product. See attached screenshot where you can set this in the order viewer.

Is your screenshot from the Wordpress version? I'm using the JQuery install.  I don't see any 'Order Viewer' code or any functions pertaining to SVG options for PDF output.  


Here's where I am at: 


I managed to get custom designs to save to my db.  I can reload them into the fpd editor from the db using their ID.  This works well enough I can work it into my site and shopping cart....Almost there!  From here I am stuck as to what I am supposed to do next to get a non-flattened output. I need a method of getting the layered PDF so we can drop out the template product.  


As a potential workaround I thought perhaps creating a backend fpd where all the data-parameters would be removable = true.. This would allow us to drop out the background product and use the fpd download as png to maintain a transparent background.....This is the best I have come up with so far.  Is there a better way? Thanks

im not even sure that if you added normal ttf to the design, and exported as a pdf that those would be available either.

i made a test product and tried all sorts too. if i download the pdf with jpg or png, allmy images are also flattened. and the text and image looks ridiculous and pixelated.


If i download in svg, i lose the fonts


this plugin is great apart from the export. it really lets the plugin down from a 5 star to 0


lots of people have been on about this 

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