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Templates not loading

I cannot load templates into the Fancy Product Designer. After I select a template from the demo list, the loading button just keeps spinning. I tried it locally on an apache server and everything was working fine. Now on the live server (nginx) we are running into this problem. Any clues?

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Hi Sophie, many thanks for taking the time to help me, much appreciated. I have increased the memory as suggested and indeed I have got the template system to work. However, it only works with simple designs. If the product has a number of views and a number of elements (like my products do), the system cannot deal with this. Pity, as my products are quite similar but I will have to build from scratch. It's a brilliant plugin though, I am very pleased with it.
Thanks again - Gerard
Link:- http://www.yourbabythankyoucards.ie/product/flower-petal/

 


1 person has this question

Estou realmente tendo problemas
I'm really having trouble

i'm curious how you control the views to be above in the bar horizontally and not vertically. Step 1-View 1; Step 2-View2; Step 3-View 3

Hi Sophie, many thanks for taking the time to help me, much appreciated. I have increased the memory as suggested and indeed I have got the template system to work. However, it only works with simple designs. If the product has a number of views and a number of elements (like my products do), the system cannot deal with this. Pity, as my products are quite similar but I will have to build from scratch. It's a brilliant plugin though, I am very pleased with it.
Thanks again - Gerard

 

I too have this issue and the adjustment in wp-config didn't resolve it. I have opened up a ticket about it and am waiting a response.

I have updated 2.2.0 and still didn't work.

Anyone got the solution? The spinning button is driving me crazy

Gerard,

about the link you sent to Sophie...

http://www.yourbabythankyoucards.ie/product/flower-petal/?start_customizing=yes

are you also integrating the Multistep Product Configurator?

many thanks for this thread, trying to address all these issues with no luck and the developer no on vacation until 8 August :/

mmshepherd

Hi Stephanie, my test found that I could create a template from a very simple product but not from a product with three views, image placement on each view and a number of editable text regions on each view. I would be very interested to hear if you make any progress.

Good luck - Gerard

 

Answer
Hi Sophie, many thanks for taking the time to help me, much appreciated. I have increased the memory as suggested and indeed I have got the template system to work. However, it only works with simple designs. If the product has a number of views and a number of elements (like my products do), the system cannot deal with this. Pity, as my products are quite similar but I will have to build from scratch. It's a brilliant plugin though, I am very pleased with it.
Thanks again - Gerard
Link:- http://www.yourbabythankyoucards.ie/product/flower-petal/

 

Hi Sophie, yes I have increased memory and my site is hosted on a premium hosting account (not shared). I got the template system working but only for very simple products which do not feature many individual text elements. The way I have product set means that there are quite a few text elements within each view and the system does not seem to cope well with this! Pity, I will have to build each product individually it would seem.

Link:- http://www.yourbabythankyoucards.ie/product/flower-petal/

Thanks for your help, much appreciated.

Gerard

 

The developer updated the plugin with a fix for this issue, however I'm having problems after I edit the copies. It never loads the Customization button so you can't access the editor. Quite annoying. 

Hi, same problem here. Any solutions guys?

Thanks.

 

It was a problem with the allowed memory usage in wp-config. you need to increase it and then the problem is solved ;)
Hi Sophie and thanks for your response. I am not a developer but have a little knowledge of playing with back end files. Is it just a case of opening the wp-config and changing the memory usage, could I ask you what amount of memory do you recommend putting here.

Many thanks and regards - Gerard

 

No its not. Its just a views with a little customization

 

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