Fancy Product Designer Multistep Product Configurator
Can customers upload images from their social media accounts?
@Patricia: Same here, it's confusing that they cannot look at their personalized product in their account.
Plus, it seems that the designs are only saved in a cookie in the customer's browser. If they delete cookies or use a different computer, they can not look at their saved designs?
I think it would be ideal if the saved design would be saved on the server and that they'd be able to look at it, before ordering even, in their account.
@Jelmer : Yes, it's confusing for the people to not view the picture like they have ordered it in their account, order's emails, etc.
They write or call our support service to indicate there's an error in their order : the image is not what they want ! We have to explain them it's not what they'll receive, but their creation is saved on OUR side (only)...
John Simmons
When one of my customers designs a Fancy Designer product and then orders this product, they do not have the ability to view an editable version in their account. They can see that they placed an order, but if they want to reorder they would have to go in and recreate the card. I would like them to view their design inside of their account under past orders so that all they have to do is reorder or they could make a slight change to an existing design. This is a KEY feature in my mind.
18 people like this idea