when trying to upload an image sometimes it's working great, sometimes it says forbidden and sometimes it shows OK but do nothing.
we have tried to maximize the file upload and all this but nothing.
Any help please?
Thanks!
Best Answer
r
rady kal
said
over 6 years ago
In most cases this is caused by your server configuration - a missing php class or function which is necessary for the upload process. But its only possible to tell you when you share your WP site url in a support ticket.
also notice, it depends on the user roles. as administrator i can upload, but someone else (buyer..) can't upload.
Maybe there is an option to disable? or even something with the host?
Thanks again
S
Stanley Bucasas
said
over 7 years ago
I've had this problem, but it was because I messed with my PHP version in the cpanel.
I also think it was only giving me problems with facebook and instagram uploads.
T
Tom Ron
said
over 7 years ago
actually we did nothing to the php version / cpanel..
how did you solve it? :)
S
Stanley Bucasas
said
over 7 years ago
My problem was because I had the wrong PHP version set.
I was using PHP 5.2. Then I thought I read somewhere in the FPD changelog that I could use PHP 7.0. But then I started getting that error so I changed it back to 5.2 and it worked.
T
Tom Ron
said
over 7 years ago
So, i've checked and my php version is 5.4
should i edit it to be 5.2?! in order for it to work.... it sounds weird, no?
maybe update it to 5.6?!
S
Stanley Bucasas
said
over 7 years ago
give it a try. you can always just change it back
T
Tom Ron
said
over 7 years ago
Yeah man, thanks for the help but it's still happaning.
when i try to change my server php to 5.2 (the website doesn't load at all saying something is missing...) so i've tried to change it to 5.6 (newer version..)
but still no luck.
btw, i notice something weird that when i'm administrator it's working fine but when i'm using incognito / other user not admin it's not working, saying FORBIDDEN.
any other suggestion please??
Thanks
S
Stanley Bucasas
said
over 7 years ago
Ah sorry to hear that. I don't know. The only other thing I can think of is make sure your images are being uploaded to a server.
I've had to work out so many kinks and produce so many work arounds that I dont remember everything I did. But I can't think of anything else to solve that, If I do I will let you know.
Good Luck
T
Tom Ron
said
over 7 years ago
Hi Stanley, first of all thank you so much for the quick reply and the help!
i've just found what it was! it's WORDFENCE
the plugin for security.
nevermind:) got it solved thanks to you!
G
Giack
said
over 7 years ago
I have the same problem but only on certain image. It says OK on white popup. Any other solution?
N
Natalie Savage
said
about 7 years ago
I have the same problem here. Gives me OK error. Has anybody fixed this issue?
B
Bob
said
over 6 years ago
Any new feedback or update on this? If Wordfence is interfering, did you remove it or just have some settings adjusted on wordfence end?
rady kal
said
over 6 years ago
Answer
In most cases this is caused by your server configuration - a missing php class or function which is necessary for the upload process. But its only possible to tell you when you share your WP site url in a support ticket.
K
Knight
said
over 6 years ago
Deactivating Wordfence solved this problem for us as the plugin was causing this issue.
Tom Ron
Hey,
when trying to upload an image sometimes it's working great, sometimes it says forbidden and sometimes it shows OK but do nothing.
we have tried to maximize the file upload and all this but nothing.
Any help please?
Thanks!
In most cases this is caused by your server configuration - a missing php class or function which is necessary for the upload process. But its only possible to tell you when you share your WP site url in a support ticket.
- Oldest First
- Popular
- Newest First
Sorted by Oldest FirstTom Ron
also notice, it depends on the user roles. as administrator i can upload, but someone else (buyer..) can't upload.
Maybe there is an option to disable? or even something with the host?
Thanks again
Stanley Bucasas
I've had this problem, but it was because I messed with my PHP version in the cpanel.
I also think it was only giving me problems with facebook and instagram uploads.
Tom Ron
actually we did nothing to the php version / cpanel..
how did you solve it? :)
Stanley Bucasas
My problem was because I had the wrong PHP version set.
I was using PHP 5.2. Then I thought I read somewhere in the FPD changelog that I could use PHP 7.0. But then I started getting that error so I changed it back to 5.2 and it worked.
Tom Ron
So, i've checked and my php version is 5.4
should i edit it to be 5.2?! in order for it to work.... it sounds weird, no?
maybe update it to 5.6?!
Stanley Bucasas
Tom Ron
Yeah man, thanks for the help but it's still happaning.
when i try to change my server php to 5.2 (the website doesn't load at all saying something is missing...) so i've tried to change it to 5.6 (newer version..)
but still no luck.
btw, i notice something weird that when i'm administrator it's working fine but when i'm using incognito / other user not admin it's not working, saying FORBIDDEN.
any other suggestion please??
Thanks
Stanley Bucasas
Ah sorry to hear that. I don't know. The only other thing I can think of is make sure your images are being uploaded to a server.
I've had to work out so many kinks and produce so many work arounds that I dont remember everything I did. But I can't think of anything else to solve that, If I do I will let you know.
Good Luck
Tom Ron
Hi Stanley, first of all thank you so much for the quick reply and the help!
i've just found what it was! it's WORDFENCE
the plugin for security.
nevermind:) got it solved thanks to you!
Giack
I have the same problem but only on certain image. It says OK on white popup. Any other solution?
Natalie Savage
I have the same problem here. Gives me OK error. Has anybody fixed this issue?
Bob
Any new feedback or update on this? If Wordfence is interfering, did you remove it or just have some settings adjusted on wordfence end?
rady kal
In most cases this is caused by your server configuration - a missing php class or function which is necessary for the upload process. But its only possible to tell you when you share your WP site url in a support ticket.
Knight
Deactivating Wordfence solved this problem for us as the plugin was causing this issue.
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