radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator

Start a new topic
Answered

Option to load the design (Load in Order Viewer) the isn't working

After the update, on the order page, the option to load customer design isn't showing on some orders. Usually, after customer place an order, on the order page, there is a button that allows loading the design that customers create. 


this order isn't working: https://www.designfreelogoonline.com/wp-admin/post.php?post=27593&action=edit




This is missing:
Load in Order Viewer

Best Answer

This is a plugin forum, never post your login credentials in here, everyone can log into your site and do whatever he wants. I removed the details. Please create a ticket here. http://support.fancyproductdesigner.com/support/tickets/new


Answer

This is a plugin forum, never post your login credentials in here, everyone can log into your site and do whatever he wants. I removed the details. Please create a ticket here. http://support.fancyproductdesigner.com/support/tickets/new

I'm having the same issue, did you somehow fixed it?

We have this also sometimes. Is there a fix?

Login or Signup to post a comment