I have the exact same issue while updating from 3.5.1 to 3.8.5
FancyProductDesigner.js?ver=4.7.4:12591 Uncaught TypeError: Cannot read property 'url' of undefined
at anonymFuncs.loadProductDesignerTemplate (FancyProductDesigner.js?ver=4.7.4:12591)
at Object.options.success (frontend.js?ver=4.9.2:311)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
If I delete that line the configurator seems to work without issue.
j
jeremy galouye
said
over 6 years ago
From 2.2.4 to 3.5.3. I have enable the loading of non minified and it doesn't change anything error is on line 9696 $elem.trigger('templateLoad', [this.url]); of the FancyProductDesigner-all.js file.
When i activate the debug mode everything is green.
D
Deleted Agent
said
over 6 years ago
Answer
From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.
jeremy galouye
Hi,
I have this error message on my product page :
https://concept-company.lu/boutique/textiles/tablier/tablier-deluxe-apron/
FancyProductDesigner-all.min.js?ver=4.4.1:14 Uncaught TypeError: Cannot read property 'url' of undefined
at s.loadProductDesignerTemplate (FancyProductDesigner-all.min.js?ver=4.4.1:14)
at Object.options.success (frontend.js?ver=4.8.2:356)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
Could you please help me? Fancy product designer work well before update.
From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.
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Sorted by Newest FirstLars Naurath
I have the exact same issue while updating from 3.5.1 to 3.8.5
FancyProductDesigner.js?ver=4.7.4:12591 Uncaught TypeError: Cannot read property 'url' of undefined
at anonymFuncs.loadProductDesignerTemplate (FancyProductDesigner.js?ver=4.7.4:12591)
at Object.options.success (frontend.js?ver=4.9.2:311)
at i (jquery.js?ver=1.12.4:2)
at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2)
at y (jquery.js?ver=1.12.4:4)
at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)
If I delete that line the configurator seems to work without issue.
jeremy galouye
From 2.2.4 to 3.5.3. I have enable the loading of non minified and it doesn't change anything error is on line 9696 $elem.trigger('templateLoad', [this.url]); of the FancyProductDesigner-all.js file.
When i activate the debug mode everything is green.
Deleted Agent
From which to which version did you update? Could you enable the loading of non minified code? Settings, general tab, troubleshooting - debug.
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