I made a post already about how is extremely necessary to make a simple "delete step" of the guided tour, but you deleted the post. So, again, it is necessary, it's surreal I have to "Reset to default" and re-configure again the Layout Composer everytime I need to delete a step.
Moreover, guided tours on lightbox seems to have some kind of bug, this is what I'm experiencing when using a guided tour on lightbox:
Basically, the first step starts showing as soon as you enter the product page, and is showed at the top left corner of the page. Maybe is something relative to my own site configuration, but still, I don't have any other incompatibility with the plugin whatsoever.
Best Answer
r
rady kal
said
over 6 years ago
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
The positioning issue you are seeing is not a general issue. Please check for conflicts.
E
Eric
said
over 6 years ago
Hi,
Just tried disabling all plugins except WooCommerce and FPD, I changed the theme to a basic WP one, and disabled all kind of caches, still not working.
Any idea of what else should I try?
Thanks
b
bret konsdorf
said
over 6 years ago
This is happening to me as well and now I cannot delete the guided tour at all. How do I delete or disable the tour?
I hid the box via CSS but would love a way to remove the tour from my UI completely. Thanks
E
Eric
said
over 6 years ago
Hi bret!
You seem to be having the same lightbox problem as well, I tried your site, and this happened:
b
bret konsdorf
said
over 6 years ago
yea I hid it in one of the UI's but forgot to hide it in that one. Thats the only way I can figure out how to get rid of the steps for now.
rady kal
said
over 6 years ago
1. I got the issue with the lightbox and will be fixed in next update.
2. You can easily delete a step via the bin icon. Don't you see this icon?
b
bret konsdorf
said
over 6 years ago
Hi radykal. I do not have a trash can. Could some of my custom css in the UI manager be hiding it? See my screenshot I posted above. I only have the directional arrows and no trash can. Thanks
w
webfx
said
over 6 years ago
Showing the same issue for lightbox. The tour gets loaded and is displayed before the customization button is clicked.
A
Alexis Fibelkorn
said
over 6 years ago
Thanks for you fast support. The tour is desktop & tablet ready. Only for a small mobile-screen is the guide to big. Can you implement a switch (hidden) for a responsive desktop?.
rady kal
said
over 6 years ago
I found the issue, the css file for the icons is not enqueued. I will upload the fix today.
E
Eric
said
over 6 years ago
Glad to hear the lightbox issue is going to be fixed!
Regarding the bin icon, just as the bret screenshot shows, it's not visible, however, after seeing your screenshot I went and inspected the element and it seems it kind of is there, but it's not showing, neither working if I click there.
M
MichiK85
said
over 6 years ago
Also the steps don't work for me, after step 3/8 it's disappear
Eric
Hi,
I made a post already about how is extremely necessary to make a simple "delete step" of the guided tour, but you deleted the post. So, again, it is necessary, it's surreal I have to "Reset to default" and re-configure again the Layout Composer everytime I need to delete a step.
Moreover, guided tours on lightbox seems to have some kind of bug, this is what I'm experiencing when using a guided tour on lightbox:
Basically, the first step starts showing as soon as you enter the product page, and is showed at the top left corner of the page. Maybe is something relative to my own site configuration, but still, I don't have any other incompatibility with the plugin whatsoever.
The update 3.5.5 can now be updated via wp admin.
If a step is not showing up, be sure that the action or module is available in the UI otherwise it could not be detected and the tour stops.
1 person has this question
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Sorted by PopularFrancisco Javier Elis Cartaya
I have the same problem, in desktop view the guided tour looks excellent but when I open the page on a phone it is displayed below the lightbox.
Deleted Agent
The positioning issue you are seeing is not a general issue. Please check for conflicts.
Eric
Hi,
Just tried disabling all plugins except WooCommerce and FPD, I changed the theme to a basic WP one, and disabled all kind of caches, still not working.
Any idea of what else should I try?
Thanks
bret konsdorf
This is happening to me as well and now I cannot delete the guided tour at all. How do I delete or disable the tour?
bret konsdorf
I hid the box via CSS but would love a way to remove the tour from my UI completely. Thanks
Eric
Hi bret!
You seem to be having the same lightbox problem as well, I tried your site, and this happened:
bret konsdorf
yea I hid it in one of the UI's but forgot to hide it in that one. Thats the only way I can figure out how to get rid of the steps for now.
rady kal
1. I got the issue with the lightbox and will be fixed in next update.
2. You can easily delete a step via the bin icon. Don't you see this icon?
bret konsdorf
webfx
Showing the same issue for lightbox. The tour gets loaded and is displayed before the customization button is clicked.
Alexis Fibelkorn
Thanks for you fast support. The tour is desktop & tablet ready. Only for a small mobile-screen is the guide to big. Can you implement a switch (hidden) for a responsive desktop?.
rady kal
I found the issue, the css file for the icons is not enqueued. I will upload the fix today.
Eric
Glad to hear the lightbox issue is going to be fixed!
Regarding the bin icon, just as the bret screenshot shows, it's not visible, however, after seeing your screenshot I went and inspected the element and it seems it kind of is there, but it's not showing, neither working if I click there.
MichiK85
Also the steps don't work for me, after step 3/8 it's disappear
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