radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic
Answered

Custom image upload settings problem v 3.7.0

After last update and when Custom image upload settings "Save on server" is set to NO

The image won't upload with an error message "Image could not be loaded"


This problem was tested on 2 different websites


Best regards

Y. Berrada


Best Answer

I will check this within next update, but I hightly recommend to turn on this option. Otherwise you may inspect some issues when adding the product to cart with a large image.


4 people have this question

Same problem!

Same error... could not resolve yet

 

i have the same problem. I can't upload any images to add to shirt design. 

Answer

I will check this within next update, but I hightly recommend to turn on this option. Otherwise you may inspect some issues when adding the product to cart with a large image.

where can we turn on this option? what option?

radykal,
About which option are you talking about? I have tried almost all the parameters in the documentation but still facing this error. Still getting the error message "Image could not be loaded" when uploading an image from default uploader

 

Enable "Save On Server" in the general settings of FPD. But I found the bug and it will be fixed in next update, which will come this week.

Login or Signup to post a comment