radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic

Order not loading, customer's text displaying instead the "Initializing...." text


FPD version 3.7.7,Woocommerce 3.2.3, Wordpress 4.9.6

I have the following problem for the second time in one month:

In in a particular order, when I click the "Load in order viewer" button to load the product a customer designed, the initialization spinner appears, but instead of the "Initializing.." text, displays the text the customer added to the design and it never loads.

Here's a screenshot


Plus this, two error appear in Developer tools:


The other orders load normally, but this particular one - not.

Login or Signup to post a comment