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Fancy Product Designer not loading correctly?

I'm new.  Just installed the Fancy Product Designer today. 


I don't know how to fix this issue.  I tried "page" and "lightbox".  it doesn't matter.  The designer is not loading correctly. 


Here is the link you can see.  


https://bannerworlddesign.com/product/step-and-repeat-vinyl/



Thank you for your help! 


Best Answer

I can see the designer on the page. Could you explain your issue more detailed please? 


Answer

I can see the designer on the page. Could you explain your issue more detailed please? 

Yes. It is working properly now.  Thx!

I am having the same issue.  I try to select page and lightbox and neither of them work on the live website.  I only get the embedded version of the product designer.  How do I activate so Lightbox works? 

please open a support ticket so we can have a closer look at your issue.

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