i cant disable Canvas touch scrolling on iOS. still works in the designer, although I turned it off in the settings
iPhone 6s and iPhone 5s. Everything works fine on android
Who has the same problem? Can someone test on other iPhone models?
Best Answer
B
Brian Saetre
said
over 5 years ago
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
Be sure you have the newest Update of Fancy Product Designer. If this issue still occurs please open a ticket so we can have a closer look at it.
F
FPD Customer
said
over 5 years ago
I have the version 3.8.8 ...
Should canvas touch scrolling mean that when I place an image or text and want to move it with my finger, the canvas stops moving? ... I have turned it off and he still does
Brian Saetre
said
over 5 years ago
Answer
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
M
Max
said
over 5 years ago
Brian Saetre. Thank you, it help
G
Gerard Haughey
said
over 4 years ago
I had exactly the same problem and it was fixed with the FabricJS Version switch from 1.6.7 to 2.+
...... only problem now is that the photo filters are no longer working. They work just fine with 1.6.7 but not with 2.+
Max
i cant disable Canvas touch scrolling on iOS. still works in the designer, although I turned it off in the settings
iPhone 6s and iPhone 5s. Everything works fine on android
Who has the same problem? Can someone test on other iPhone models?
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
- Oldest First
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- Newest First
Sorted by Oldest Firstrady kal
Be sure you have the newest Update of Fancy Product Designer. If this issue still occurs please open a ticket so we can have a closer look at it.
FPD Customer
I have the version 3.8.8 ...
Should canvas touch scrolling mean that when I place an image or text and want to move it with my finger, the canvas stops moving? ... I have turned it off and he still does
Brian Saetre
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
Max
Brian Saetre. Thank you, it help
Gerard Haughey
I had exactly the same problem and it was fixed with the FabricJS Version switch from 1.6.7 to 2.+
...... only problem now is that the photo filters are no longer working. They work just fine with 1.6.7 but not with 2.+
If anyone has a solution, I'd love to hear it.
rady kal
Please open a support ticket on our website so we can have a closer look at your issue https://support.fancyproductdesigner.com/support/home
Gerard Haughey
This is fixed now, thanks.
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