Option to Revert to old Product Builder : radykal

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Adam Van Deusen

started a topic over 5 years ago

I've had several clients complain about the new product builder in 3.9.0.

Any chance there could be a configuration option to continue to utilize the previous variation?

Best Answer

r

rady kal said over 5 years ago

What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.

If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.

rady kal

said over 5 years ago

No, if you have problems with the new product builder, please open a ticket and explain the issues.

rady kal

said over 5 years ago

We were running a beta stage with the new product builder and everyone was happy with the new layout.

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Adam Van Deusen

said over 5 years ago

@radykal I opened a ticket yesterday and was told to post this here. So which is it?

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Adam Van Deusen

said over 5 years ago

Ok "everyone" is obviously not as I have clients who prefer the previous layout. If your not planning to offer my suggested feature that is fine, but your responses are crude to a paying customer. Thank you for your time.

rady kal

said over 5 years ago

Answer

What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.

If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.

For which product do you need support?