radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic
Answered

Import demo message error

I when import demo it not run and message :
Fatal error: Class 'ZipArchive' not found in /home/labelsonlinecom/public_html/lol/wp-content/plugins/fancy-product-designer/admin/class-admin-import.php on line 30

jpg

Best Answer

please open a support ticket so we can have a closer look at your issue.


Answer

please open a support ticket so we can have a closer look at your issue.

Please help me, I have to open a support ticket something? I don't understand, please explan.

https://support.fancyproductdesigner.com/support/tickets/new      you can open it on this link.

Solution:


1) log in to your cPanel, and click on the icon labeled "PHP PEAR Packages" (in the Software section). Next, in the search box (underneath the "Find a PHP Extensions and Applications Package" heading, type in "zip" and click the Go button. On the next page, you should see a listing for Archive_Zip - simply click on the Install link on the right hand side. 


2) cpanel -> Select PHP version -> check zip module in this page

Login or Signup to post a comment