I am experiencing a glitch that I believe is hurting my sales that I cant seem to figure out. I use the fancy product designer so customers can create "color proofs" of pre-designed products. When I select which color to choose say it is "Color 1" when i hover over the colors to select a color, the page will jump to the top of the page and wont let me choose my color. The only way I have found to remedy this, is to zoom out on the page far enough where the scroll bar will be at the top and when i select a color it wont be able to jump. Obviously this isn't something most people have the patience to figure out. Does anyone have any suggestions? Here is a link to one of my product pages. https://derbyidentity.com/product/incognito-series-demolition-derby-roof-sign/
Best Answer
r
rady kal
said
over 5 years ago
Please open a support ticket so we can help you with this issue.
1 Comment
rady kal
said
over 5 years ago
Answer
Please open a support ticket so we can help you with this issue.
Dalton Seals
I am experiencing a glitch that I believe is hurting my sales that I cant seem to figure out. I use the fancy product designer so customers can create "color proofs" of pre-designed products. When I select which color to choose say it is "Color 1" when i hover over the colors to select a color, the page will jump to the top of the page and wont let me choose my color. The only way I have found to remedy this, is to zoom out on the page far enough where the scroll bar will be at the top and when i select a color it wont be able to jump. Obviously this isn't something most people have the patience to figure out. Does anyone have any suggestions? Here is a link to one of my product pages. https://derbyidentity.com/product/incognito-series-demolition-derby-roof-sign/
Please open a support ticket so we can help you with this issue.
rady kal
Please open a support ticket so we can help you with this issue.
-
Adding Fancy Products to Categories
-
Shortcode for specfic product designer
-
What theme is recommended to use with FPD ?
-
Exclude Image from export
-
Google Font Family adds extras
-
Floating Dialog box
-
Uploadzone not working
-
Image transparency like in T-shirt demo
-
How do I get clipart
-
What does the LOAD button do / what is it for?
See all 2208 topics