Hi, I am trying to set options for the Designs as you can see in the attached screenshot.
The problem is that on the frontend the Designs are still Movable and Resizeable when they should only be Deletable and have the Advanced Editing enabled.
The only thing that works is if I set all the option to NO then no options appear on the Frontend and the Design stays in its place.
I have disabled all caching and cloudflare as well but the settings are not taking effect as they should... Can you please help?
I have also checked on a test server and on certain design categories the category options take affect while on others they take partial affect and on some it doesn't take affect at all.
rady kal
said
over 5 years ago
Maybe you can also check whether you've set settings for your designs in
Fancy Product Designer -> Designs -> Choose a design -> Click on "Options" of each design image. These settings are the most important ones.
okay. Glad you figured it out though. If you still have problems please open a support ticket so we can have a closer look at it.
a
asad
said
about 5 years ago
Still having this problem... basically the options here admin.php?page=fpd_settings&tab=element_properties#images conflict with the Category Wide options here admin.php?page=fpd_manage_designs
So the result is inconsistent. Some time some options take effect and sometimes they don't. Like I want people to be able to rotate the pictures they upload but not the designs that I put in the design module but because of this issue whatever I try in some categories the design will be rotatable and in some they won't be regardless of the options selected for that design category or that design individually.
Even tried every design element separately and on a fresh install with no other plugins and themes but still, have the same inconsistent result.
Should I open a ticket?
rady kal
said
about 5 years ago
yes, please.
Brian Mitchell
said
about 5 years ago
I am having a similar problem. I would expect the individual design settings to take precedence over category settings which should take precedence over general settings. However, the only settings that seem to work are general settings and I have one category that should allow resizing and another that needs to keep the designs at their original size. Should I also open a ticket?
asad
Hi, I am trying to set options for the Designs as you can see in the attached screenshot.
The problem is that on the frontend the Designs are still Movable and Resizeable when they should only be Deletable and have the Advanced Editing enabled.
The only thing that works is if I set all the option to NO then no options appear on the Frontend and the Design stays in its place.
I have disabled all caching and cloudflare as well but the settings are not taking effect as they should... Can you please help?
Did you also check the designs settings on WooCommerce Designs itself?
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Sorted by Oldest Firstrady kal
Did you also check the designs settings on WooCommerce Designs itself?
asad
No, I just checked the Enable Options by clicking on the Edit Category Options for the whole category
asad
Did you also check the designs settings on WooCommerce Designs itself?
Just so I am sure... can you explain where the above option that you mention is located, so I can double check?
asad
Could you perhaps clarify what you mean by "designs settings on WooCommerce Designs" I can double check?
rady kal
go to Fancy Product Designer -> Designs -> Choose a design -> Edit category options
asad
Please see the following screenshot... The problem is still there even after I have correctly set the options and saved
https://1drv.ms/u/s!AhdPbL-zV9pclTl4t2KPovCYERsx
Could it be because of a conflict with these settings?
https://1drv.ms/u/s!AhdPbL-zV9pclToZtiI1trGChBDT
asad
I think I have found the issue of the conflict as explained in this screenshot https://1drv.ms/u/s!AhdPbL-zV9pclTviW_E-S9gMvSHI
asad
rady kal
Maybe you can also check whether you've set settings for your designs in
Fancy Product Designer -> Designs -> Choose a design -> Click on "Options" of each design image. These settings are the most important ones.
asad
The single design images have the individual options disabled as you can see here https://1drv.ms/u/s!AhdPbL-zV9pclT3dY8sLa4_b3nwA
rady kal
okay. Glad you figured it out though. If you still have problems please open a support ticket so we can have a closer look at it.
asad
Still having this problem... basically the options here admin.php?page=fpd_settings&tab=element_properties#images conflict with the Category Wide options here admin.php?page=fpd_manage_designs
So the result is inconsistent. Some time some options take effect and sometimes they don't. Like I want people to be able to rotate the pictures they upload but not the designs that I put in the design module but because of this issue whatever I try in some categories the design will be rotatable and in some they won't be regardless of the options selected for that design category or that design individually.
Even tried every design element separately and on a fresh install with no other plugins and themes but still, have the same inconsistent result.
Should I open a ticket?
rady kal
yes, please.
Brian Mitchell
I am having a similar problem. I would expect the individual design settings to take precedence over category settings which should take precedence over general settings. However, the only settings that seem to work are general settings and I have one category that should allow resizing and another that needs to keep the designs at their original size. Should I also open a ticket?
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