Dispalaing customizable product in checkout : radykal

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Vladimir

started a topic almost 5 years ago

I added cusmizable product to cart http://prntscr.com/o1rmfg with designed image. When I am going to checkout selected images not visible.

Instead I see only default image http://prntscr.com/o1rnpn. Exist posibility to show on checkout page customizable image ?

Best Answer

r

rady kal said almost 5 years ago

You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.

rady kal

said over 4 years ago

You can open a feature request in our forum so we can keep this in mind for further updates: https://support.fancyproductdesigner.com/support/discussions/forums/5000217737

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Nick hooykaas

said over 4 years ago

Could I make a comment on this.
It is not sufficient to just show a thumbnail as it should also show in the written order in the cart because if as in my case its on a tshirt its to small for the customer to see subtle differences in the design.
Say for e.g. a customer orders 2 similar shirts they cannot tell the difference between the designs by the thumbnail.
Could you add this ASAP please.
Please see attached example.

NAMES HERE I...

(117 KB)

rady kal

said almost 5 years ago

Answer

You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.

For which product do you need support?