radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic
Answered

No idea how to upload fonts.. Please Help!

Hello Team,


Hope you're having a good time. I have purchased the plugin and successfully implemented on my website. But i don't know to upload the fonts in the plugin so that users can customize the product as per their choice.


Please help me with this. Right now, the plugin is showing single font only. You can check here https://printmobo.in/product/custom-redmi-5-back-case/



Thank You

KARAM


Best Answer

Fonts came back after a while, not sure what happened, maybe if you go back into th Fonts settings now you'll be able to add them!


Please open a support ticket so we can have a closer look at your issue. https://support.fancyproductdesigner.com/support/home

Our site is fully dedicated to the customized mobile case but if the font isn't there people will not gonna buy from us.

Hello Bastien,


Thanks for your reply. I followed what you've told but it didn't worked. Still i have no idea what to do :(

Answer

Fonts came back after a while, not sure what happened, maybe if you go back into th Fonts settings now you'll be able to add them!

Since latest udpate all our fonts are gone as well. Went to update them as instructed in the update instructions but it just wiped everything.

Login or Signup to post a comment