radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator

Start a new topic
Answered

Reset Button removes layers

I've set-up a tee-shirt, which consists of a few layers, Base, Shadow and Text.

If you click on the shirt, the color selector pops up. It has  a color button and a reset button.

image


If you click the RESET button, all the layers disappear from the canvas, leaving only the Base layer.


I have all the layers locked in the designer.


Is there a way to make this stop happening?



Best Answer

Please open a support ticket on our website, so we can have a closer look at your issue.  


Answer

Please open a support ticket on our website, so we can have a closer look at your issue.  

Has a solution been found for this yet?

Login or Signup to post a comment