radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic

New reactive Backend UI in 4.1

We decided to implement the same UI into WordPress as we are using in our ADMIN solution. So with V4.1 you can easily enable the new UI for Products, Product Builder, UI Composer and Designs.


This will become the standard for the next version, so please test the new UI and share any bug in this topic.


If you want to disable it because of a bug, you can easily do that in FPD Settings > Advanced > Troubleshooting. 


HI,

The latest up-date is missing the PDF with static PNG option for the Basic Export.  This has left me with a huge problem as that's all I can use to support my processes.

I know this happened for 3.9.5 also, and then you re-added it.  Can you re-add it again please (urgent)

Hi,

The new version does not give an option for PDF with static PNG for Basic Export.  This is causing me huge issues, as this is all I can use to support my processes.  I know that for version 3.9.5 the same thing happened and you re-added that option.  Can you so the same for this version please (urgent)

My all images are gone! because of the error :


The image with the URL
http://familycards.ie/wp-content/uploads/2019/01/frame1.png
can not be loaded into the canvas.


Troubleshooting

The URL is not correct!The image has been blocked by CORS policy. You need to host the image under the same protocol and domain or enable 'Access-Control-Allow-Origin' on the server where you host the image.


and also search product doesn't work on admin panel

@Ewa 

This image is stored under http but your site is running in https. You can use the "Reset Image Sources" tool in status & tools page.

Facebook module is not working in front end.

@Mehmed Thanks for sharing. Will be fixed in next update

4.1.2 - category options colour palette not saving

Hi, I put this comment up yesterday but have not had a response yet.  Would really like to hear your thoughts please:


The new version does not give an option for PDF with static PNG for Basic Export.  This is causing me huge issues, as this is all I can use to support my processes.  I know that for version 3.9.5 the same thing happened and you re-added that option.  Can you so the same for this version please (urgent)


@Rhiannon Thanks. I add it to the fix list.

My orders no longer load after the update to 4.1.2.

image


@Anna Please open a ticket with your WP login.

 Couple of bugs on new back end.


1. Within FireFox, the number text within the canvas edit area is hard to see (see attached image).

2. The layers are not working as you would expect. In image 1 attached (fpd-bug-1) which shows the canvas area, you can see that the 'thank-you' image layer is behind the main photo layer (photo1) and yet can be seen on top of the photo while in image 2 (fpd-bug2) which is the same canvas area, if you move this element to what should be above the main photo (photo1) is cannot be seen, as if it is behind the layer names Photo 1. It does not do this in the older and current UI?

FPD Bugs.jpeg
(99.1 KB)

Massive bugs. Won't save changes in the product builder settings. I need my upload zones to only show certain categories and it will not hold true. It will also not save the specific product builder settings when I try to tell it what design categories to have. It's just stuck on showing the same category no matter what I do. I even deleted the Upload zone and created a new one named differently. The old version had the same problem in the upload zone only where it would show nothing on the front end but on the backend, it would hold its properties.


Here is a video outlining this massive BUG.


UI Bug Design Category issue

@Gerard


1, 2. Will be fixed in next update.


@Hope Taylor


We do not have the issue on our end, please create a ticket with your WP login credentials.

Login or Signup to post a comment