Hello,

I am using FPD  4.8.2  and FPD Plus 1.3.5 in Wordpress 6.1.1 and having an issue where the customized image isn't showing all of the time in client or admin emails. I know it is not showing in a Gmail email but fine for me in Exchange 365 and Outlook.

Another customer can't see it in Windows Mail. Any ideas on this would be great. Attached is a photo of the order confirmation and a blank preview image.

Thank you in advance.

Hello Richard Gere,

Please follow the previous related discussion on this issue. If you still don't get the issue resolved, feel free to "Submit a Ticket" so that our support team can have a closer look at the issue. 

Relevant Issue discussion:

https://support.fancyproductdesigner.com/support/discussions/topics/13000030366

Submit the Ticket Here:

https://support.fancyproductdesigner.com/support/tickets/new

Thank you very much, checking out your links now.