Fancy Product Designer Multistep Product Configurator
Hello Eric,
Please try to update your plugin and clear the cache of your site. If still it doesn't fix the issue please open a support ticket here;
https://support.fancyproductdesigner.com/support/tickets/new
Eric
Just as title says, when someone places an order on our site, we cannot download the file or even look at what edits they made on the backendend.