Hey I have updated to the new version and there are some changes in the ui, so I wanted to change some things in the ui composer, but can't save the changes, nothing happens when I click to the save ui button or if I want to save the ui design asa new. I have already turned of wp rocket, but its the same.
Best Answer
r
rady kal
said
5 months ago
That is a bug in older version with guided tour. When you update to the latest version, it should work.
The issue you indicating isn't the plugin issue, it can be a conflict between plugins.Try deactivating plugins one by one except Fancy Product Designer and see if you can save changes in the UI composer. If it works, then one of your other plugins may be causing a conflict. Reactivate your plugins one by one to identify the conflicting plugin. Also, make sure to clear your website, and browser cache and then attempt to save changes again.
Thanks
f
flax250
said
6 months ago
Same problem for me...
v
viktor
said
6 months ago
@flax250 reseting the ui to default solved the problem for me
1 person likes this
f
flax250
said
6 months ago
I found the problem, at least the one concerning my case.
I had set up the "GUIDED TOUR" some actions that used to be available after the update were changed or removed, so not recognising the linked action did not allow saving.
By reconnecting or removing the non-functioning steps the saving worked again.
I think an error message would be appropriate, I hope it will be implemented soon so that other people don't waste time like I did.
rady kal
said
5 months ago
Answer
That is a bug in older version with guided tour. When you update to the latest version, it should work.
viktor
Hey I have updated to the new version and there are some changes in the ui, so I wanted to change some things in the ui composer, but can't save the changes, nothing happens when I click to the save ui button or if I want to save the ui design asa new. I have already turned of wp rocket, but its the same.
That is a bug in older version with guided tour. When you update to the latest version, it should work.
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Sorted by Oldest FirstFPD Helper
Hello Viktor,
The issue you indicating isn't the plugin issue, it can be a conflict between plugins.Try deactivating plugins one by one except Fancy Product Designer and see if you can save changes in the UI composer. If it works, then one of your other plugins may be causing a conflict. Reactivate your plugins one by one to identify the conflicting plugin. Also, make sure to clear your website, and browser cache and then attempt to save changes again.
Thanks
flax250
Same problem for me...
viktor
@flax250 reseting the ui to default solved the problem for me
1 person likes this
flax250
I found the problem, at least the one concerning my case.
I had set up the "GUIDED TOUR" some actions that used to be available after the update were changed or removed, so not recognising the linked action did not allow saving.
By reconnecting or removing the non-functioning steps the saving worked again.
I think an error message would be appropriate, I hope it will be implemented soon so that other people don't waste time like I did.
rady kal
That is a bug in older version with guided tour. When you update to the latest version, it should work.
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