I seem to keep getting a dialog box popup saying minimum allowed DPI. It was originally set to 72 for minimum and was getting this Error so I lowered it to 24 and I still get the error. How can I disable this dpi check? I've checked with a few photos and It seems to keep recurring. I've checked DPI of these photos and they are 72 so I don't understand when it's set to 24 its still getting an error? I've tried on both mozilla & IE. Any ideas anybody?
Best Answer
A
Adam Keen
said
almost 9 years ago
yeah all setup matey. I've set mine to 24 dpi and today had a customer message me saying they can't upload their photo. So they emailed me it. The DPI was 24 so why is this not allowing upload? I mite set the minimum to 1 to prevent this error as its causing nightmares for me haha.
Its cool, because when i set in options dpi minimum to 300 it allow to load files with 72dpi. Hmm......Looks like it just not work for me
A
Adam Keen
said
almost 9 years ago
Attached error Below of what I was getting. I lowered the minimum DPI which fixed the problem for 72 dpi photos. However it wouldn't of been getting this error when set to 72 as like I said photos were 72 DPI checked in properties & checked in photoshop. However not to worry, Problem resolved. (admin mark this as solved)
The DPI of the uploaded image is too small! Minimum allowed DPI is 72
a
alexus
said
almost 9 years ago
What error he get? Word by word, can you copy paste? DPI option affect only export for admin.
A
Adam Keen
said
almost 9 years ago
Think the problem has resolved itself by changing it to 24. Strange how even though the photos I tested were 72dpi & minimum dpi was set to 72 it wouldn't allow me to upload them because of a DPI error. However when lowering it fixed it. Not at first however I think that was down to a caching problem.
#Alexus / problem was user interface side, when customer clicks add photo and selecting image.
a
alexus
said
almost 9 years ago
What the error you get? Word by word. How i understand dpi option work only for export by admin
Adam Keen
I seem to keep getting a dialog box popup saying minimum allowed DPI. It was originally set to 72 for minimum and was getting this Error so I lowered it to 24 and I still get the error. How can I disable this dpi check? I've checked with a few photos and It seems to keep recurring. I've checked DPI of these photos and they are 72 so I don't understand when it's set to 24 its still getting an error? I've tried on both mozilla & IE. Any ideas anybody?
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Sorted by Newest Firstalexus
Adam Keen
Attached error Below of what I was getting. I lowered the minimum DPI which fixed the problem for 72 dpi photos. However it wouldn't of been getting this error when set to 72 as like I said photos were 72 DPI checked in properties & checked in photoshop. However not to worry, Problem resolved. (admin mark this as solved)
alexus
Adam Keen
#Alexus / problem was user interface side, when customer clicks add photo and selecting image.
alexus
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