Troubleshooting
If any of the required hooks or filters are missing in your theme, first try to fix it yourself with the information in this documentation. Debug ModeĀ ...
Fri, 12 Jan, 2024 at 12:33 PM
Indications for this issue When you add a product to the cart and the customized product is not added to the cart. When you add a product to the cart and...
Fri, 19 Aug, 2022 at 5:53 PM
Adding a photo from Facebook or Instagram does not work Be sure that the PHP function getimagesize() is enabled on your web server. This function is part o...
Fri, 20 Mar, 2020 at 9:53 AM
Increase Memory Limit Depending on the sizes of the images in your orders, you need to increase the PHP memory limit. This tutorial explains how to increas...
Tue, 10 Nov, 2020 at 7:54 PM
When using WooCommerce the add-to-cart form will send a long data string, which represents the customized product thumbnail, to the cart. Problem: PHP p...
Tue, 24 Mar, 2020 at 10:14 PM
If you are getting an error message, when you try upload an image via the Upload module in the product designer, this could have several reasons. PHP Se...
Thu, 21 May, 2020 at 10:50 AM
If the customized product thumbnail is not displaying in the WooCommerce cart, it could have several reason. Solution: Disable Lazy-Load There are some...
Fri, 7 Aug, 2020 at 11:41 AM
Fancy Product Designer is storing all data (customizable products, categories etc.) in own tables in the MySQL database. All these tables are starting with ...
Wed, 25 Nov, 2020 at 12:23 PM
Reason Image Location Snippet I want to hide the toolbar completely UI-Composer .fpd-element-toolbar-smart{display:none!important} If you're us...
Wed, 14 Jul, 2021 at 7:51 PM
Using the free templates from the templates library is a really great way to get started and learn about how Fancy products are formed in layers. Once y...
Mon, 19 Oct, 2020 at 10:50 AM