radykal | Support Center Chooser

For which product do you need support?

Fancy Product Designer Multistep Product Configurator Another

Start a new topic



Product Builder no longer displays the images that I used for the customization of my articles. And this before and even after today's update.

The message displayed at the bottom is :


Image with the URL
can not be loaded into the canvas.


The URL is not correct!The image has been blocked by CORS policy. You need to host the image under the same protocol and domain or enable 'Access-Control-Allow-Origin' on the server where you host the image. Read more about it here.


What is in your opinion the origin of this problem and what the solution?

Thank you

2 people have this question
1 Comment

This problem occurs for me when I use a CDN (maxCDN) via W3 Total Cache (plugin). I have to exclude every image I use as a background from using CDN, then I don't have the problem (you can exclude files or folders in the W3 Total Cache plugin options). I would assume this happens for any CDN service enabled.


Login or Signup to post a comment